Our highly trained, courteous support staff is waiting to assist you. Whatever time it takes to assist you, that's the time you'll receive. We'll resolve any issue to your complete satisfaction.

We also want you to know that we take great pride in providing our customers with excellent customer service. Should you have any questions or issues, we invite you to take advantage of one of the several avenues we provide to get you the service you need.

Control Panel Help Guides

Connect using FTP

  • Fire Fox FIRE FTP Plugin
  • Internet Explorer
  • WinSCP

Setup your E-mail client

  • E-mail Setup for Microsoft Outlook
  • Microsoft Outlook 2007
  • Microsoft Outlook 2003
  • Windows Live Mail (Vista)
  • Outlook Express (Windows XP)

Accessing Webmail

  • How to access your webmail

*** PLEASE NOTE *** You will need a PDF viewer to read the help guides and online documentation. If you do not have a PDF program please locate the Adobe Reader icon on this page, click the icon to download and install. You will also require Flash to view our online video tutorials, it can also be downloaded from the support page.

Can't find the answer?

If you can't find the answer please e-mail our support team and someone will be sure to respond within 2 hours to help solve your issue.

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